Terms and conditions

Terms and conditions

  1. The activity depends 100% on the weather. For safety reasons, the balloon will not take off in the presence of precipitation, thermal currents or winds exceeding 25km/h. Aerodifusión reserves the right to change the flight date if weather forecast is not OK for the chosen one. In this case a new day will be re-scheduled in agreement with the customer and without thereby no additional expense. The flight tickets are valid for one year from the date of hire. After this period shall lapse.
  2. The balloon flight takes a small time frames in order to fly with maximum safety between sunrise and the appearance of thermal currents, which explains the need to get up early and be on time to avoid delays to other passengers. Likewise the passenger seats of a balloon are very limited, hence the booking are made firmly. No cancellations or changes will be allowed from 7 days before activity. Failure to submit to the meeting time will result in the loss of the places.
  3. Customer agrees that meteorology is not an exact science, and therefore expressly disclaims making any claim arising from the assumption that Aerodifusión summoned flying in place in view of a favorable weather forecast, and then no activity can be performed by bad weather the day of the flight.
  4. The customer has 14 days to withdraw from the purchase. After this time no refunds, unless previously agreed exceptions. Flight tickets can be used by anyone other than specified at the time of booking.
  5. Passengers recognize that perform a risky activity, and expressly waive any court claim made against Aerodifusión unless proven negligence case as reflected in the Aerodifusión Operations Manual approved by Spanish Aviation Safety Agency. Likewise the passenger expressly solely responsible for the consequences of their actions if they violate the measures and/or safety instructions from Aerodifusión and/or its pilots.
  6. Similarly, if the passenger is improper conduct (to disturb other passengers, under drugs or alcohol effects or similar, etc.), The activity will be finished for him but are not obliged to refund by Aerodifusión.
  7. Aerodifusión won't be responsible for passengers objects (cameras, sunglasses, clothes, etc.), These beings are sole responsibility of their owners, not attending any claims for them.
  8. The activity is not recommended for people with heart, bones, overweight or any other health condition. The contracting states to be in good physical and mental condition at the time of the activity, and reserves the right of admission Aerodifusión observed otherwise the day of the flight.
  9. Pregnant women should not fly in a balloon. When pregnancy we'll exted your ticket validity 9 months since expiration date.
  10. Law and Jurisdiction: in general, the relationships with our customers resulting from the provision of the services contained on this website are subject to Spanish legislation and jurisdiction.
  11. Buying a flight ticket constitutes acceptance of these conditions.